FAQ

1) What is your standard build time? 

- Build times fluctuate with volume, but generally it takes about 6-8 weeks to get to an order once it is placed. Highwind Amplification is a single person operation. Thank you for your patience and understanding.

**DUE TO THE COVID19 PANDEMIC, BUILD TIMES HAVE DRAMATICALLY EXTENDED**

2) Is your company name based on Final Fantasy?

- Nope! As awesome as those games are, "Highwind" is simply derived from the last name of the founder - Jordan Gale.

3) Do you do custom work?

- Occasionally. Email for inquiries.

4) What is your warranty/repair policy? 

- Please see the "Policies" tab on the website.

5) When will my product ship?

- Please refer to Question 1

6) Can I cancel my order? 

- Unfortunately all sales are final, once placed. Please refer to the "Policies" tab on the website.