1) What is your standard build time?
- Build times fluctuate with volume, but generally it takes about 6-8 weeks to get to an order once it is placed. Highwind Amplification is a single person operation. Thank you for your patience and understanding.
**DUE TO THE COVID19 PANDEMIC, BUILD TIMES HAVE DRAMATICALLY EXTENDED**
2) Is your company name based on Final Fantasy?
- Nope! As awesome as those games are, "Highwind" is simply derived from the last name of the founder - Jordan Gale.
3) Do you do custom work?
- Occasionally. Email for inquiries.
4) What is your warranty/repair policy?
- Please see the "Policies" tab on the website.
5) When will my product ship?
- Please refer to Question 1
6) Can I cancel my order?
- Unfortunately all sales are final, once placed. Please refer to the "Policies" tab on the website.